Cloyes/Rotomaster Customer Survey, Fall 2025 Thanks for your participation. This survey should only take 5-7 minutes to complete and your feedback goes a long way in helping us improve. Please enable JavaScript in your browser to complete this form.I am a customer of *CloyesRotomasterBothHow long have you been a customer of Cloyes? *Less than 6 months6 months to 1 year1-2 years3 years or moreHow long have you been a customer of Rotomaster? *Less than 6 months6 months to 1 year1-2 years3 years or moreWhen thinking of Cloyes Timing, how satisfied or dissatisfied are you with each of the following? * Extremely dissatisfiedSomewhat dissatisfiedNeither satisfied nor dissatisfiedSomewhat satisfiedExtremely satisfied The Quality of productsExtremely dissatisfiedThe Quality of products Extremely dissatisfiedSomewhat dissatisfiedThe Quality of products Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Quality of products Neither satisfied nor dissatisfiedSomewhat satisfiedThe Quality of products Somewhat satisfiedExtremely satisfiedThe Quality of products Extremely satisfiedThe Value of productsExtremely dissatisfiedThe Value of products Extremely dissatisfiedSomewhat dissatisfiedThe Value of products Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Value of products Neither satisfied nor dissatisfiedSomewhat satisfiedThe Value of products Somewhat satisfiedExtremely satisfiedThe Value of products Extremely satisfiedThe Accuracy of our e-catalogExtremely dissatisfiedThe Accuracy of our e-catalog Extremely dissatisfiedSomewhat dissatisfiedThe Accuracy of our e-catalog Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Accuracy of our e-catalog Neither satisfied nor dissatisfiedSomewhat satisfiedThe Accuracy of our e-catalog Somewhat satisfiedExtremely satisfiedThe Accuracy of our e-catalog Extremely satisfiedThe Coverage of our offeringExtremely dissatisfiedThe Coverage of our offering Extremely dissatisfiedSomewhat dissatisfiedThe Coverage of our offering Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Coverage of our offering Neither satisfied nor dissatisfiedSomewhat satisfiedThe Coverage of our offering Somewhat satisfiedExtremely satisfiedThe Coverage of our offering Extremely satisfiedThe Price of productsExtremely dissatisfiedThe Price of products Extremely dissatisfiedSomewhat dissatisfiedThe Price of products Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Price of products Neither satisfied nor dissatisfiedSomewhat satisfiedThe Price of products Somewhat satisfiedExtremely satisfiedThe Price of products Extremely satisfiedOur Service Level/Fill RatesExtremely dissatisfiedOur Service Level/Fill Rates Extremely dissatisfiedSomewhat dissatisfiedOur Service Level/Fill Rates Somewhat dissatisfiedNeither satisfied nor dissatisfiedOur Service Level/Fill Rates Neither satisfied nor dissatisfiedSomewhat satisfiedOur Service Level/Fill Rates Somewhat satisfiedExtremely satisfiedOur Service Level/Fill Rates Extremely satisfiedEase of doing business with usExtremely dissatisfiedEase of doing business with us Extremely dissatisfiedSomewhat dissatisfiedEase of doing business with us Somewhat dissatisfiedNeither satisfied nor dissatisfiedEase of doing business with us Neither satisfied nor dissatisfiedSomewhat satisfiedEase of doing business with us Somewhat satisfiedExtremely satisfiedEase of doing business with us Extremely satisfied When thinking of Rotomaster, how satisfied or dissatisfied are you with each of the following? * Extremely dissatisfiedSomewhat dissatisfiedNeither satisfied nor dissatisfiedSomewhat satisfiedExtremely satisfied The Quality of productsExtremely dissatisfiedThe Quality of products Extremely dissatisfiedSomewhat dissatisfiedThe Quality of products Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Quality of products Neither satisfied nor dissatisfiedSomewhat satisfiedThe Quality of products Somewhat satisfiedExtremely satisfiedThe Quality of products Extremely satisfiedThe Value of productsExtremely dissatisfiedThe Value of products Extremely dissatisfiedSomewhat dissatisfiedThe Value of products Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Value of products Neither satisfied nor dissatisfiedSomewhat satisfiedThe Value of products Somewhat satisfiedExtremely satisfiedThe Value of products Extremely satisfiedThe Accuracy of our e-catalogExtremely dissatisfiedThe Accuracy of our e-catalog Extremely dissatisfiedSomewhat dissatisfiedThe Accuracy of our e-catalog Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Accuracy of our e-catalog Neither satisfied nor dissatisfiedSomewhat satisfiedThe Accuracy of our e-catalog Somewhat satisfiedExtremely satisfiedThe Accuracy of our e-catalog Extremely satisfiedThe Coverage of our offeringExtremely dissatisfiedThe Coverage of our offering Extremely dissatisfiedSomewhat dissatisfiedThe Coverage of our offering Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Coverage of our offering Neither satisfied nor dissatisfiedSomewhat satisfiedThe Coverage of our offering Somewhat satisfiedExtremely satisfiedThe Coverage of our offering Extremely satisfiedThe Price of productsExtremely dissatisfiedThe Price of products Extremely dissatisfiedSomewhat dissatisfiedThe Price of products Somewhat dissatisfiedNeither satisfied nor dissatisfiedThe Price of products Neither satisfied nor dissatisfiedSomewhat satisfiedThe Price of products Somewhat satisfiedExtremely satisfiedThe Price of products Extremely satisfiedOur Service Level/Fill RatesExtremely dissatisfiedOur Service Level/Fill Rates Extremely dissatisfiedSomewhat dissatisfiedOur Service Level/Fill Rates Somewhat dissatisfiedNeither satisfied nor dissatisfiedOur Service Level/Fill Rates Neither satisfied nor dissatisfiedSomewhat satisfiedOur Service Level/Fill Rates Somewhat satisfiedExtremely satisfiedOur Service Level/Fill Rates Extremely satisfiedEase of doing business with usExtremely dissatisfiedEase of doing business with us Extremely dissatisfiedSomewhat dissatisfiedEase of doing business with us Somewhat dissatisfiedNeither satisfied nor dissatisfiedEase of doing business with us Neither satisfied nor dissatisfiedSomewhat satisfiedEase of doing business with us Somewhat satisfiedExtremely satisfiedEase of doing business with us Extremely satisfied For the following, would you say Cloyes is better, the same or worse than other companies offering the same or similar products and services? * WorseAbout the sameBetter The Quality of productsWorseThe Quality of products WorseAbout the sameThe Quality of products About the sameBetterThe Quality of products BetterThe Value of productsWorseThe Value of products WorseAbout the sameThe Value of products About the sameBetterThe Value of products BetterThe Accuracy of our e-catalogWorseThe Accuracy of our e-catalog WorseAbout the sameThe Accuracy of our e-catalog About the sameBetterThe Accuracy of our e-catalog BetterThe Coverage of our offeringWorseThe Coverage of our offering WorseAbout the sameThe Coverage of our offering About the sameBetterThe Coverage of our offering BetterThe Price of productsWorseThe Price of products WorseAbout the sameThe Price of products About the sameBetterThe Price of products BetterOur Service Level/Fill RatesWorseOur Service Level/Fill Rates WorseAbout the sameOur Service Level/Fill Rates About the sameBetterOur Service Level/Fill Rates BetterEase of doing business with usWorseEase of doing business with us WorseAbout the sameEase of doing business with us About the sameBetterEase of doing business with us Better For the following, would you say Rotomaster is better, the same or worse than other companies offering the same or similar products and services? * WorseAbout the sameBetter The Quality of productsWorseThe Quality of products WorseAbout the sameThe Quality of products About the sameBetterThe Quality of products BetterThe Value of productsWorseThe Value of products WorseAbout the sameThe Value of products About the sameBetterThe Value of products BetterThe Accuracy of our e-catalogWorseThe Accuracy of our e-catalog WorseAbout the sameThe Accuracy of our e-catalog About the sameBetterThe Accuracy of our e-catalog BetterThe Coverage of our offeringWorseThe Coverage of our offering WorseAbout the sameThe Coverage of our offering About the sameBetterThe Coverage of our offering BetterThe Price of productsWorseThe Price of products WorseAbout the sameThe Price of products About the sameBetterThe Price of products BetterOur Service Level/Fill RatesWorseOur Service Level/Fill Rates WorseAbout the sameOur Service Level/Fill Rates About the sameBetterOur Service Level/Fill Rates BetterEase of doing business with usWorseEase of doing business with us WorseAbout the sameEase of doing business with us About the sameBetterEase of doing business with us Better If serviced by a sales agency, how satisfied are you with the level of service and value you receive from that agency? * Extremely DissatisfiedSomewhat DissatisfiedNeither Satisfied nor DissatisfiedSomewhat SatisfiedExtremely SatisfiedN/A Extremely DissatisfiedItem #1 Extremely DissatisfiedSomewhat DissatisfiedItem #1 Somewhat DissatisfiedNeither Satisfied nor DissatisfiedItem #1 Neither Satisfied nor DissatisfiedSomewhat SatisfiedItem #1 Somewhat SatisfiedExtremely SatisfiedItem #1 Extremely SatisfiedN/AItem #1 N/A How satisfied are you with the level of service and value you receive from your primary contact at Cloyes? * Extremely DissatisfiedSomewhat DissatisfiedNeither Satisfied nor DissatisfiedSomewhat SatisfiedExtremely Satisfied Extremely DissatisfiedItem #1 Extremely DissatisfiedSomewhat DissatisfiedItem #1 Somewhat DissatisfiedNeither Satisfied nor DissatisfiedItem #1 Neither Satisfied nor DissatisfiedSomewhat SatisfiedItem #1 Somewhat SatisfiedExtremely SatisfiedItem #1 Extremely Satisfied How satisfied are you with the level of service and value you receive from your primary contact at Rotomaster? * Extremely DissatisfiedSomewhat DissatisfiedNeither Satisfied nor DissatisfiedSomewhat SatisfiedExtremely Satisfied Extremely DissatisfiedItem #1 Extremely DissatisfiedSomewhat DissatisfiedItem #1 Somewhat DissatisfiedNeither Satisfied nor DissatisfiedItem #1 Neither Satisfied nor DissatisfiedSomewhat SatisfiedItem #1 Somewhat SatisfiedExtremely SatisfiedItem #1 Extremely Satisfied Based on your experience, how likely are you to continue doing business with Cloyes? * Extremely UnlikelySomewhat UnlikelyNeutralSomewhat LikelyExtremely Likely Extremely UnlikelyItem #1 Extremely UnlikelySomewhat UnlikelyItem #1 Somewhat UnlikelyNeutralItem #1 NeutralSomewhat LikelyItem #1 Somewhat LikelyExtremely LikelyItem #1 Extremely Likely Based on your experience, how likely are you to continue doing business with Rotomaster? * Extremely UnlikelySomewhat UnlikelyNeutralSomewhat LikelyExtremely Likely Extremely UnlikelyItem #1 Extremely UnlikelySomewhat UnlikelyItem #1 Somewhat UnlikelyNeutralItem #1 NeutralSomewhat LikelyItem #1 Somewhat LikelyExtremely LikelyItem #1 Extremely Likely How likely is it that you would recommend Cloyes to a friend or colleague? * Not at all Likely Extremely Likely 012345678910 Cloyes of that How likely is it that you would recommend Rotomaster to a friend or colleague? * Not at all Likely Extremely Likely 012345678910 Please share any feedback and suggestions on how we can improve our services and products to better meet your needs. 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